Warranty Terms & Conditions
All Medico products are designed and manufactured to meet high standards of quality, safety, and reliability.
If you require assistance with your product, we recommend first referring to the user manual or visiting our Support section for product guides, troubleshooting information, videos, and FAQs.
Please retain your original proof of purchase, as it is required for all warranty claims.
This warranty is void if the product is modified or altered, subject to misuse or abuse, damaged in transit or through lack of responsible care, dropped, or if damage occurs due to failure to follow the written instruction manual, or if repairs are carried out without authority from Medico's distributor.
| Product Category | Standard Warranty | Extended Warranty* (When registered online) | Total Coverage |
|---|---|---|---|
| Health Monitoring & Respiratory Care | |||
| Electronic Blood Pressure Monitors | 2 Years | + 3 Years | 5 Years |
| CPAP / BiPAP Machines | 1 Year | + 1 Year | 2 Years |
| Oxygen Concentrators | 1 Year | + 1 Year | 2 Years |
| Nebulizers | 1 Year | + 1 Year | 2 Years |
| Thermometers | 1 Year | + 1 Year | 2 Years |
| Blood Glucose Monitors | 1 Year | + 1 Year | 2 Years |
| Parts & Accessories | |||
| Spare Parts | 2 Months | – | 2 Months |
| Accessories | No Warranty | – | No Warranty |
Important Notes
- Warranty covers manufacturing defects under normal use.
- Warranty does not cover damage caused by misuse, accidents, unauthorised modifications, or failure to follow the user manual.
- Warranty is valid in Singapore only and does not affect your statutory rights.
Proof of Purchase Required
A valid invoice or receipt is required for all warranty claims. Please keep it for the entire warranty period.
Need Technical Support?
If you've completed the troubleshooting steps and your product still isn't working as expected, our service team is here to help.
Inspection and warranty assessments are by appointment only.